BumpBabe Help Center

We aim to ship your order quickly and safely.

Processing Time:

• Orders are processed within 24 hours after payment.
• Orders placed after 1AM (Pacific Standard Time), weekends, or holidays are processed the next business day.

Estimated Delivery:

• Standard delivery usually takes 10 business days, excluding weekends and holidays.
• Delivery time may vary depending on customs, courier delays, or busy seasons.

Once your order ships, you’ll receive a tracking email with a link to track your parcel. You may your order here, Track My Order.

If your order hasn’t arrived yet, here’s what to do:

• Check your tracking link — it’s in your shipping email.
• If your package is still within the 10-business-day window, please allow a few more days.
• If it’s 3–5 business days past the estimated delivery date, email us — we’ll contact our logistics team.
• If your order is over 5 business days late, we may send a replacement or partial refund, depending on the situation.

You may also contact us at contact@bumpbabe.com for more help.

Entered the wrong address? Don’t worry — here’s what to do:

• Before shipping: Email contact@bumpbabe.com immediately with your correct address.
• After shipping: Unfortunately, we can’t change the address once it’s in transit.

If the package is returned because of an incorrect or incomplete address, a reshipment fee will apply.

Sometimes carriers mark packages as delivered early or leave them in safe places. Try the following:

• Check with neighbors, family members, or building staff.
• Call or visit your local post office with your tracking number.
• If it’s still missing, contact us at contact@bumpbabe.com with your order details.

Our Return Policy

We want you to love your Bumpbabe items. If something isn’t right, you can request a return within 30 days of delivery.

Return Eligibility

• Item must be unworn, unwashed, and undamaged
• Tags and packaging must be intact
• Return requested within 30 days of delivery

Non-Returnable Items

• Intimate wear (bras, shapewear, nursing wear)
• Accessories
• Clearance or final-sale items

Starting a return is easy. Just email contact@bumpbabe.com with:

• Your order number
• Reason for return
• Photos or videos (if applicable)

We’ll review your request and send you return instructions, including the return address. Once your item is received and inspected, we’ll process your refund or exchange.

If your item arrived damaged, defective, or incorrect:

• Email contact@bumpbabe.com
• Include:
• Your order number
• Photos or videos of the issue

Once verified, we’ll send you a free replacement. If you prefer, you may also return the item for a full refund once it reaches our warehouse.

If your item doesn’t fit or you changed your mind:

• You can request a return within 30 days of delivery.
• Customers cover the return shipping fee.
• Refunds include item cost only (shipping fees are non-refundable).

Once inspected, your refund will be issued to your original payment method or we offer reshipment of the item.

For more questions, please contact us at contact@bumpbabe.com. 

This depends on the carrier or shipping method that you choose when returning your item. Once we receive your return, we’ll notify you by email. We aim to process refunds within three to five days after receiving the item into our warehouse, but it can take several days for your bank or credit card provider to process the refund into your account, or onto your card.

Once your return reaches our warehouse and passes inspection:

• Refunds are sent to your original payment method within 5–7 business days.
• Your bank or payment provider may take a few extra days to reflect it.

We understand that delays are frustrating. Here’s how we handle them:

• We’ll confirm the delay with the courier.
• Depending on the situation, we may offer:
• A replacement shipment, or
• A partial refund

Refunds are not automatic — each case is reviewed fairly.

If you’re thinking about opening a dispute, please reach out to us first at contact@bumpbabe.com.

We can usually resolve issues faster and more smoothly.

If a dispute is already filed, our team will respond to your payment provider with verified order and tracking details.

Yes! Our products are generally true to size, designed to fit your pre-pregnancy size comfortably. If you prefer a looser fit, you can size up.

Check the Size Chart on each product page for detailed measurements.

Check our products here, All Products. We have different options for all sizes! 

Use our Size Guide on each product page. We suggest choosing your pre-pregnancy size, as our clothes stretch and grow with your bump.

Measure your bust, waist, and hips for the most accurate fit.

Check our products here, All Products. We have different options for all sizes! 

Look for:

• Stretchy, breathable fabrics
• Adjustable details like ruching or elastic waistbands
• Flowy shapes that flatter your growing bump

Each design is tested for comfort and flexibility.

Check our products here, All Products. We have different styles for a perfect maternity fit!

Yes — our shapewear is bump-safe and breathable for daily wear. It gives gentle support without tightness.  If wearing for long hours, take short breaks and adjust for comfort.

Check our products here, All Products. We have good shapewear for you! 

Yes! Most dresses allow you to wear your own bra for comfort. Some styles even have built-in support, so you can go braless if you prefer a smoother look.

We have variety and quality Maternity Bra for you, check our collection of Maternity Bras for good deals!

Layering keeps you stylish and comfortable. Start with a soft base layer, add a cardigan or wrap, and top it with a light jacket. Avoid tight outerwear to give your bump room to grow.

Check our collection of products we have good deal for a good layering during pregnancy! 

After birth, comfort is key. Choose soft, stretchy fabrics, nursing-friendly designs, and high-waisted support for gentle recovery. Our postpartum wear helps you feel supported and confident.

To help you, we have several products for comfortable postpartum era. Check our collections!

We don’t recommend shapewear for workouts. Instead, wear active maternity leggings or support bands that move with you and let your skin breathe.

We are several selections for Maternity Leggings, check them out!

Our fabrics are made to stretch and recover. They adjust to your body without losing shape. To keep them strong, wash in cold water and air dry.

For formal events, go for:

• Wrap or empire waist styles
• Asymmetric cuts
• Soft, flowy materials

Pair with comfortable shoes and supportive undergarments for a flawless look.

Always check the care label. Most items should be:

• Hand-washed or machine-washed on gentle cycle
• In cold water
• With mild detergent

Avoid bleach or harsh chemicals.

We recommend air drying to keep your clothes in shape.  If using a dryer, select low heat or delicate mode.

Avoid high temperatures to protect elastic fibers.

Fold shapewear neatly and store in a cool, dry place. Avoid hanging, as it can stretch the material. Flat storage helps keep compression and shape intact.

Hand-wash lace or sheer fabrics in cold water. Lay flat to dry — don’t wring or twist. You can also use a mesh laundry bag on gentle machine wash.

Our fabrics are made to stay vibrant. To keep colors fresh:

• Wash in cold water
• Turn items inside out
• Dry out of direct sunlight

Your Bumpbabe pieces will stay bright for many wears.

We’re here to help!

You can contact our Customer Experience Team at:
contact@bumpbabe.com

Response Time: Within 12–24 hours, Monday–Friday (excluding holidays)

We promise to handle every message with empathy, care, and fairness — so every mom enjoys a smooth and stress-free shopping experience.

Our Promise to You

At Bumpbabe, we believe every mom deserves to feel beautiful, confident, and comfortable.
From maternity dresses to postpartum wear, every piece is made with care — to celebrate you at every stage.

• Respond to all messages within 12 hours
• Handle every concern with empathy and transparency
• Offer fair, mom-friendly resolutions

We’re more than a brand — we’re your community of moms. 💕