Frequently Asked Questions

We process orders quickly to ensure fast delivery.

• Within 24 hours of purchase: Email contact@bumpbabe.com. If the order hasn’t been fulfilled, we’ll try to modify or cancel it.
• After 24 hours or once shipped: Changes and cancellations are no longer possible. You may still return the item after delivery per our Return Policy.

Tip: Double-check sizes, items, and shipping details before checkout.

Before shipping: Email us immediately at contact@bumpbabe.com with your correct address.
After shipping: We cannot modify the address. If the package is returned due to an incorrect or incomplete address, a reshipment fee will apply.

We accept major cards and payment options available on Shopify Checkout, including:

• Visa
• Mastercard
• American Express
• PayPal

All payments are processed securely. You’ll receive an automatic order confirmation email once payment succeeds.

Processing: Orders are processed within 24 hours of payment. Orders placed after 1AM (Pacific Standard Time), on weekends, or holidays ship the next business day.
Delivery: Standard delivery is approximately 10 business days (excluding weekends and holidays). Delays can occur due to customs, courier congestion, or peak seasons.
You’ll receive a tracking link by email once your order ships.

1. Check your tracking link for the latest update.
2. If still within the 10-business-day window, please allow the courier more time.
3. If your order is 3–5 business days past the estimated delivery date, email us so we can follow up with logistics.
4. If your order is over 5 business days delayed, we may arrange a replacement or partial refund depending on the situation.

Email: contact@bumpbabe.com

Sometimes carriers mark packages as delivered early or leave them in secure locations. Try:

• Check with neighbors, family, or building staff.
• Call or visit your local post office with your tracking number.
• Look for delivery notices left by the courier.

If you still can’t locate your package, contact us. We may request a Police Report for verification. Once verified, we may provide a one-time free replacement.

If returned due to incorrect address, unclaimed delivery, or refusal, you’ll need to cover the reshipment fee. If the issue was caused by the courier or our warehouse, we will reship at no cost after the package returns to us.

You may request a return within 30 days of delivery if the item is:

• Unworn, unwashed, and undamaged
• With tags and original packaging intact

Non-returnable items: intimates (bras, shapewear, nursing wear), accessories, and clearance/final-sale items.

Email contact@bumpbabe.com with:

• Your order number
• Reason for return
• Photos or videos (if applicable)

Our team will review and send instructions, including the return address.

Email us with your order number and clear photos/videos of the issue. Once verified, we will send a free replacement, or you may request a full refund once the item is returned and inspected.

For buyer’s remorse or fit issues:

• Returns accepted within 30 days of delivery
• Customer pays return shipping
• Refunds apply to item cost only (shipping fees non-refundable)
• Refund issued after inspection

Once your return is received and inspected, refunds are processed within 5–7 business days to the original payment method. Your bank may take extra time to post the refund. Shipping fees are non-refundable.

We will confirm delays with the courier. Depending on the situation, we may offer a replacement shipment or a partial refund. Refunds for delays are handled case-by-case and are not automatic.

If a dispute is opened with your payment provider, we’ll respond with verified order and tracking evidence. For the fastest resolution, contact us first at contact@bumpbabe.com.

Send a clear photo or video and your order number to contact@bumpbabe.com. We’ll arrange a replacement or a suitable resolution.

Forward any documentation to contact@bumpbabe.com and our management team will review it.

Email: contact@bumpbabe.com
Response time: 12–24 hours, Monday–Friday (excluding holidays). We handle each message with empathy and fairness.

Most items fit true to your pre-pregnancy size. For a looser fit, consider sizing up. Always check the Size Chart on each product page for exact measurements.

Use the Size Guide on each product page and measure your bust, waist, and hips for accuracy. Our fabrics stretch and adapt through pregnancy.

Yes — most designs allow you to wear your preferred bra. Some styles include built-in support for a smoother look.

Our maternity shapewear is designed to be gentle, breathable, and bump-safe. If wearing for long hours, take short breaks as needed.

Fabrics are designed to stretch and recover without losing shape. To maintain them, wash in cold water and air dry when possible.

We recommend wrap or empire-waist styles, flowy soft fabrics, supportive undergarments, and comfortable shoes for best results.

Most items: hand-wash or machine-wash on a gentle cycle, in cold water, with mild detergent. Avoid bleach and harsh chemicals.

Air drying is recommended. If you use a dryer, choose low heat or delicate mode to protect elastic fibers.

Hand wash or put in a mesh laundry bag, wash in cold water, and lay flat to dry. Do not wring or twist delicate items.

Fabrics are made to stay vibrant. To keep colors fresh: wash inside out, use cold water, and dry out of direct sunlight.